24 September 2020


Kuala Lumpur, 24 September 2020 – Isuzu Malaysia Sdn Bhd (Isuzu Malaysia) announces today a recent momentous delivery of 277 units of various models including light duty truck, medium duty truck and Prime Mover to key customer City-Link Express (M) Sdn Bhd (City-Link Express), facilitated and completed through its dealer Jumbo Arena Sdn Bhd (Jumbo Arena).

Part of the light duty trucks are equipped with the Isuzu Safety Plus platform, which extends four important safety features including Anti-lock Braking System (ABS), Electronic Brake Force Distribution (EBD), Anti-slip Regulator (ASR) and Supplemental Restraint System (SRS) Airbag.

With this truck delivery, City-Link Express becomes the first Malaysian customer to own the Isuzu Safety Plus in its fleet after the recent launch of the safety platform by Isuzu Malaysia on 1st September.

An official vehicle handover ceremony marked by ribbon-cutting and mock key presentation was held recently at Dataran City-Link Express in Jenjarom, Selangor. It was attended by the senior management and key support teams of Isuzu Malaysia, Jumbo Arena and City-Link Express.

The celebrated event was also made more significant with the flagging-off of several of the new City-Link Express trucks to symbolically augur in auspicious business growth.

Koji Nakamura, Chief Executive Officer, Isuzu Malaysia said, “We are extremely delighted to deliver the new Isuzu trucks to City-Link Express, one of our long-term valued customers in Malaysia. This delivery signifies Isuzu’s commitment in supporting City-Link Express on achieving its business objectives despite the current environment.

“Our trucks are built with the Isuzu S.E.E Technology at its core, which represents safety, economy and environment to offer all our customers like City-Link Express the reliability, efficiency and versatility that they demand to help increase their business sustainability and output.”

City-Link Express was founded four decades ago in 1979 as Malaysia’s first courier company. Today, it is one of the leading integrated express, last mile delivery companies with a prominent brand foothold. The delivery of the new Isuzu trucks is envisaged to further strengthen City-Link Express’ existing fleet and to support the growth of its business operations in Malaysia.

Commenting on the reason for buying the new Isuzu trucks, Ronald Tan, Chief Executive Officer, City-Link Express (M) Sdn Bhd shared, “The exponential growth of e-commerce and increased consumer spending online that we have seen in recent years have spurred the demand for courier delivery services.

“City-Link Express has been a trusted courier delivery company for decades and we continue to be fully committed to quality services by ensuring our customers’ goods reach the intended destinations on-time and in good condition.

“To further support the growing volume of our deliveries, it is important that our fleet of trucks are reliable, safe and easy-to-maintain. In our line of business, we need trucks that can go the distance with us, as well as on having attentive and quick-to-respond aftermarket support. These are very important as we are in the business of speed and meeting delivery deadlines safely.

“We have been using Isuzu trucks for 10 years now and have been very satisfied on all these aspects, thus the decision to procure the additional trucks.”

Tan also added that Isuzu offers City-Link Express with the most cost-effective solutions, as the trucks are fuel-efficient and cost for truck parts, services and maintenance are competitive, which helps the company reduce on its operational costs.

“The user-friendliness and drivability of Isuzu trucks make our drivers’ job easier too. This results in less fatigue and downtime, and increased productivity and efficiency. In return, this has helped us in retaining the good drivers we have, as well as in attracting new recruits,” added Tan.

In addition, he said that the black box feature in Isuzu trucks is also important for City-Link as it allows the company to be more efficient with tracking and recording.

“We are very honoured to know that City-Link Express has been reaping the benefits of using Isuzu trucks and has expressed great satisfaction with our brand. This handover truly highlights a business relationship built upon Isuzu’s brand promise, product quality and strong aftermarket support. We are highly appreciative of the level of trust City-Link Express continues to give us,” said Koji Nakamura.